Problem

Using WordTemplate or WordApplication, the document is generated and opens in Word. But when you try to print the file in Word, nothing happens. There are no error messages, the printer just does not start printing.

Solution

There are several possible reasons for why a WordWriter-generated document will not print:

Document contains an image that is set to “Behind text”

If the template file contains an image that is formatted to be behind text, then this issue was addressed in WordWriter 3.9.2. The recommended solution is to upgrade to the latest version of WordWriter.

If upgrading is not an option, then a possible workaround is to set the image as a watermark, so it will appear behind the text of the document:

Word 2007/2010:

1. Go to the Layout tab.
2. In the Page Background tab group, go to the Watermark dropdown.
3. Select Custom Watermark.
4. Select Picture watermark.
5. Select the image that you want to appear behind the text.

Word 2003:

1. Go to Format
2. Go to Background
3. Go to Printed Watermark
4. Select the image that you want to appear behind the text

MS Word Background Printing Option

There is a known issue with some WordWriter-generated documents and the Background Printing option in MS Word. If your WordWriter-generated documents do not print or trying to print those documents results in error messages, try turning off Background Printing as described in this post.