WordWriter generated document opens in protected mode in Word 2010

Problem

When a report rendered with WordWriter is opened in Word 2010, the document opens in “Protected Mode” (red warning banner). This might also happen in Excel 2010.

Solution

In Office 2010, Microsoft introduced a security feature which can cause files to be opened in Protected Mode with a red warning banner that locks the file for editing. The Protected Mode is activated when Office detects something in the file format that is not consistent with the security definition.

Unfortunately, since we do not have access to the definitions that the security feature uses to check files, we cannot predetermine what will cause the Protected Mode to activate. We have already addressed a number of items that can cause files to open in Protected Mode, but we are unable to know all the possible causes.

If you are using the latest version of the product and you encounter a file that opens in Protected Mode contact us.

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